Meyerson Cagle is investigating the sales tactics of Rooms to Go after an employee provided details of a process known in the trade as “slamming.” Customers who have declined on the furniture fabric protection plan may have the plan charged to their final bill without their knowledge. The sales persons of Rooms to Go are typically assigned quotas on the furniture they sell with these plans and will aggressively pitch the product and treatment.
If you have purchased furniture from Rooms to Go and suspect you may have been slammed, please contact our office.